When booking online, please make sure you receive a confirmation at the end of your booking. If you have not received a confirmation, your booking has not been completed yet.
Have a coupon code? Here are step by step instructions how to use and apply your coupon code on our Online Booking system!
1. Click the link above under "Online Booking".
2. Select the Duncan Location.
3. Select the service of your choice, then you can "Add More Services" or "Continue Booking".
4. Select "Any Available Staff" or a staff member of your choice.
5. Select your desired day and time.
6. For a new online account select "New to our site? Enter your details here." or if you have booked online before, enter you email address and password.
7. Click "Continue".
8. Under the section that says "Your Appointment" there is a blue button that says "Apply a promo code".
9. Enter your code and click "Apply".
10. Enter your credit card information to finalize the appointment.
11. Agree to the cancellation policy by checking the box and then click "Complete Booking"
*NOTE: Your credit card will only be charged if you cancel with less than 24 hours or do not show up to your scheduled appointment. When you come in for your service you can choose to pay with cash or card.
Please familiarize yourself with our policies before booking an appointment. Every booked appointment is subject to our policies.
Cancellation with less than 24 hours will result in a 50% charge of your full appointment cost. Not showing up to your appointment will result in a 100% charge of your full appointment cost.
We pride ourselves on running on time as absolutely best as possible because we value our clients and staff's time.
If you arrive late, depending on the service we may have to reschedule or we will do as much as we can with the reminder of time that has been dedicated specially to you. There will be a full service charge, even if we have to reschedule, it would be the equivalent to our "no show" fee as that time was set aside specifically for you.
Lash Extensions & Teeth Whitening - No matter what time you come, we will use the remainder of the time to give you the best possible service and results as we can!
Brow Laminations, Hydro Jelly Facials, Lash Lifts, Waxing & Tinting - These services require the full amount of time. Therefore if you arrive 10+ minutes late, we will have to reschedule the service and a full charge will be applied.